Help & FAQs

Find your event, hit Get Tickets, choose your ticket type and quantity, and check out securely. You'll get an email confirmation with your e-tickets straight away.

Your e-tickets are emailed to you the moment your order completes. Can't find them? Check your spam folder, then email hello@livenearme.co.uk with your order number.

All major debit and credit cards, and any additional options shown at checkout. Payments are processed securely — we never store your full card details.

No need — just show your e-ticket on your phone at the door. Bringing a printout is fine too if you prefer.

It varies by event — the age policy is shown on each event page under "Good to know". If in doubt, check before you travel.

Doors and start times are listed on every event page. We'd suggest arriving around doors to avoid queues.

Each ticket admits the number of people stated on it. As long as you have a valid e-ticket, the name on the order doesn't need to match.

If an event is cancelled, you'll be refunded automatically to your original payment method. For other refund requests, see our Terms & Conditions or contact us — we'll always try to help.

Your tickets normally stay valid for the new date. If you can't make it, contact us and we'll talk you through your options.

Head to List your event and follow the steps. You can add your event, venue and ticket tiers, and start selling in minutes.

Getting listed is free — we simply apply a small, transparent booking fee per ticket sold. Full details are shown when you set up your event.